PI metrics are useful for ensuring strategic alignment across the various organizations within the company and illustrate whether strategic goals are achieved. However, they measure results achieved in a past period and don't provide insight into the activities and drivers of those results, particularly within a period.
This leads to the need for another category of performance metrics called Key Performance Drivers or KPD metrics. This white paper examines performance metrics and focuses on the nature, identification, and use of Key Performance Drivers to enhance business success.
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